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Delivery & Returns

UK Delivery

UK Mainland orders are shipped within 2 - 3 working days from ordering, using a Next Day delivery service.

Your print will be shipped via DPD or DHL and you will receive a tracking number and delivery window when your order is dispatched.

Please do contact us if you have left it late, and need your print for a specific date. We will do our best to get your print to you on time!

International Delivery

International orders are shipped via DPD or DHL and you will receive a tracking number when your order is dispatched.

Please allow 5 - 7 working days for international orders.

Damages

Very occasionally items can be damaged during transit. If this happens, please fill out our online form so that we can collect the damaged item from you and arrange a replacement: Damaged Item Return

Returns

If you are unhappy with your item, please complete our returns form using this link: Returns Request Form

Once the form is completed, please send the item back to us in the original packaging, and in re-saleable condition, within 14 days from receipt of your item.

Once received and approved, we will process your refund.

Our postal address is:

Terry Kneeshaw Art

Coatham Hall

Coatham Mundeville

Darlington

DL3 0XL