Delivery & Returns
UK Mainland orders are shipped within 2 working days from ordering, using a Next Day courier service.
Your print will be shipped via DPD and you will receive a tracking number and delivery window when your order is dispatched.
Please note the print will be dispatched by Just Think Communications who handle the sales and distribution for Terry Kneeshaw Art.
Please do contact us if you have left it late, and need your print for a specific date. We will do our best to get your print to you on time!
International orders are shipped via DPD or UPS and you will receive a tracking number when your order is dispatched. Please be aware you may have to pay a customs charge at your side. These are set by each individual country so please check.
Please allow 7 - 10 working days for international orders.
Very occasionally items can be damaged during transit. If this happens, please fill out our online form so that we can collect the damaged item from you and arrange a replacement: Damaged Item Return
If you are unhappy with your item, please complete our returns form using this link: Returns Request Form
Once the form is completed, please send the item back to us in the original packaging, and in re-saleable condition, within 14 days from receipt of your item.
Once received and approved, we will process your refund.
Our postal address is:
Terry Kneeshaw Art