Refund policy

 

Return Policy:

If you are not satisfied with your purchase, here's how to return it hassle-free:

  1. Fill out our Returns Request Form using this link: Returns Request Form
  2. Pack the item securely in its original packaging, making sure it's in a condition suitable for resale.
  3. Send the item back to us within 14 days of receiving it. The following products are eligible for return: T-Shirts, All Size Canvases, Aprons, Beach Towels, Chopping Boards, Coasters, Mug, Tea Towels and Cushions.
  4. Once we receive and approve your return, we'll process your refund promptly.

For returns of A2 Prints (framed and unframed) and A3 framed prints, please use the enclosed label. Your refund will be processed upon receipt and approval of the product, with a deduction for the return shipping cost. Follow the instructions on this link: https://bit.ly/3zTFAhl

Our postal address is:

Terry Kneeshaw Art

Coatham Hall

Coatham Mundeville

Darlington

DL3 0XL